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About

ContactsVia Bagutta 13, Milanocloud@mildberry.comWhatsApp · +39 351 9644065

An open partnership. Headquarters in Milan, project teams working globally.

01

Who we are

Mildberry Cloud is an independent brand and business consultancy. We build brands, shape strategy, and design the communications and customer experiences that carry them into the world. We help businesses scale through branding: enter new segments and markets, identify opportunities, and turn change into transformation. We see every project through to implementation, not just a finished deck.

We work where our clients are, bringing together the right specialists for each project. Milan is home; our partners and experts work around the world, coordinated by international project managers on a shared digital platform and held to the same standard everywhere.

That is what the cloud model is for: the reach of a global network, with the speed and adaptability of a small team. Expertise goes where the work is, and we move at the pace it demands — not the pace of the nearest office.

Our work spans B2C and B2B, retail, services, digital products, and other categories. Across highly competitive established markets, developing markets, and innovation‑led ventures, we assemble the right teams and shape the response each challenge requires.

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02

What makes us different

We know what advice costs to implement. Branding has been our profession since 1999, and understanding a client’s business from the inside is part of the job. We sit on the boards of some clients and hold equity in a few client companies, so we know firsthand what it takes to make change happen: budgets, people, time, and navigating resistance.

We help make sense of the challenge before trying to solve it. Clients often come to us with urgent questions, competing priorities, and a sense that something needs to change — not always with a finished brief. We bring order to that complexity: clarify the business problem, define what the project must achieve, align the people involved, and turn uncertainty into an actionable brief.

We adapt as fast as things change around you. Most agencies want a clear assignment before they begin. We grew up in emerging markets, where that certainty never existed. When the facts change, we move with them, without starting over.

We don’t sell a formula. We show you directions. Similar companies can need completely different strategies because their people, processes, and beliefs differ. Rather than defend a single answer, we lay out several directions and help you choose one you believe in and can deliver.

We stay involved at the highest level. In our industry, senior people often attend the first meeting, then hand the project to junior or middle managers. Here, the people you meet do the work. We listen closely, work alongside your team, and bring our experience to the discussion, decisions, and development of solutions. As technology makes answers easier to generate, human judgment, collaboration, and commitment matter more than ever.

03

How we got here

Mildberry was founded in 1999 as an independent brand‑building agency. For twenty years, we believed in offices and invested in them: London, Brussels, Milan, Moscow, Dubai, Hong Kong, and Shanghai. We operated as agency networks did at the time.

Then the world began moving faster than fixed offices in every market could keep up with. Offices meant real estate, overhead, and fixed local teams — anchors that slow you down when speed and adaptability matter most. Clients had largely stopped visiting anyway; what they needed was a fast, effective team, not an expensive address. So we evolved from a network of offices into a network of people.

Today, that network operates as Mildberry Cloud: an open partnership headquartered in Milan, with partner‑led project teams working wherever our clients need us.

What we do

Research & Insights

Brand audit · Market research · Competitor analysis · Consumer and persona research · Trend analysis · In‑depth interviews

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Brand Strategy & Positioning

CVP (Customer Value Proposition) · Brand strategy · Brand positioning · Brand platform · Brand architecture

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Concept Development

New brand concepts · New product concepts · New service concepts · Human‑centered business models · Retail space concepts · Phygital experience concepts

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Business & Growth Consulting

Product portfolio strategy · New segment entry · New market entry · ESG strategy · HR brand strategy · Transformation strategy

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Visual & Verbal Identity

Brand identity design · Design strategy and visual language · Brand naming · Tone of voice · Copywriting and storytelling · Slogans, descriptors and naming systems

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Brand & Package Design

Brand design · Packaging design · Shape design · Structural design · Label design · Private label design · Packaging system development · Packaging architecture · Artwork development

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Retail & Brand Environments

Retail space design · Branded environment design · Wayfinding and navigation · Architectural concept design

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Customer Experience & Service Design

Customer journey mapping · Service blueprint · Digital experience (UX/UI design) · Customer experience audit · Service concept design · Touchpoint design

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Communication & Go‑to‑Market

Communication strategy · Messaging framework · Communication matrix · Launch plan

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Brand Management & Governance

Brand book · Brand standards · Technical guidelines · Roll‑out and implementation roadmap · Team training and support

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Ambitious brief?Tight timeline?

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